Highlights
- Unlimited rides on metro, trams, buses, ferries
- Delivered to your hotel – no need to pick up
- Works on all public transit except minibuses
- No top-up needed, valid for 1 person only
Plans can change, no problem. Learn about the refund policy.
After your order is placed, your Istanbul City Card will be delivered by courier to your hotel’s 24/7 reception. Make sure your hotel can receive packages at any time.
To activate, tap your card on a “Biletmatik” machine or hold it on a bus or metro turnstile for a few seconds. Once activated, it’s ready for unlimited use.
Your card gives you full access to all public transport options in the city. Use it for metros, trams, buses, ferries, and metrobuses with no extra charges or top-ups.
Each card has one of six unique Istanbul-themed designs. Use it during your trip and keep it afterward as a memory.
The card is delivered only to hotels with 24/7 reception desks
No delivery on weekends or public holidays
Orders on Friday are delivered Monday, weekend orders on Tuesday
Card is valid for one person only and can't be shared
Re-scanning too soon at the same stop will block the card for 30 minutes
Not valid in minibuses (cash only)
Order 2–3 days in advance to ensure on-time delivery
Free Cancellation: Free cancellation available. Get a full refund if you cancel within the allowed time.
Visit the istanbul.com Help Centre for any further questions.
Product code: 1ICT38
Based on 61 reviews
Total reviews and rating from Viator & Tripadvisor
Just tap your card on the card readers found on buses, metros, trams, ferries, and metrobuses. Each person must have their own card. The same card can't be used for more than one person.
It works on all public transportation vehicles in Istanbul, except minibuses (which only accept cash).
Your card will be delivered by courier to your hotel in Istanbul. Make sure your hotel has a 24/7 reception desk.
Prices vary based on how many days you choose. Discounts are available when you buy it together with the Istanbul Tourist Pass®.
The card gives unlimited access, so you don’t pay per ride.
No. It’s unlimited during the days you select. No need to add balance.
No. The card is personal and only valid for one person.
Children under 6 can travel for free and don’t need a card.
At the moment, delivery is only available to hotels in Istanbul. We can’t deliver to Airbnb or private addresses.
Still have questions?
Our Istanbul travel experts are happy to help.
